FAQ and Troubleshooting

Frequently asked questions and Troubleshooting.

• Attachments Guide
• Telephone appointments and Home Visits
• How do I change the message wording
• How do I change when messages are sent
• How to switch off reminder messages
• I can't log into MJog
• Mjog is showing an error message
• MJog computer being replaced
• Create a CSV Manually
• Troubleshooting
• Clearing Internet Explorer AutoComplete Settings
• Why are patients receiving reminders with the wrong appointment time
• How to add a new read code into MJog
• How do patients reply to NHS Mail messages
• Moving to SNOMED CT
• Synchronisation Status
• Message Delivery Status
• Appointment Import Status
• Appointment Import Failure
• MJog Monitor Help