An overview of Livi's Practice Manager dashboard: what it is and how to use it
Logging InManaging Practice Information
Managing the Website
Page Management
Staff Profiles
News and Updates
Custom Content
Feedback
Policies
Patient Participation Group
Support
Logging In
- Access the Portal: Go to Livi Practice Manager.
- Login: Use your NHSmail account to log in.
If you do not have an NHSmail account, you can log in using your email address and the credentials that were sent to you as part of the onboarding process
Managing Practice Information
- Practice Info: Click on "Practice info" in the sidebar.
- Core Details: Update the practice's core details such as name, address, CQC, and contact information.
- Opening Times: Set and update the practice's opening hours. When adding the time, you need to use the 24hour time format (i.e. 13:00, not 1pm). On the website, it will show as 12hr.
Managing the Website
Change Practice: Switch between different practices if you manage more than one.
View Website: Preview the practice's public-facing website
.
Page Management
Page Explorer: Customise pages with any information relevant to your practice's website. This will appear in the "About Us" section of your practice website.
Staff Profiles
Staff Profiles: Add, edit, or remove staff profiles. These appear in the "About Us" section of your practice website.
News and Updates
News Posts: Create and manage news posts to keep patients informed about the latest updates.
Custom Content
Custom Content: Add or edit custom content for the practice's website.
Homepage design
Feedback
Friends and Family Test (FFT): Manage feedback collected from patients through the Friends and Family Test.
Policies
Policies: Add and update practice policies accessible to patients.
Patient Participation Group
Patient Participation Group: Manage information related to the patient participation group.
Support
Support: Access support resources or contact Livi support for assistance.
