How to cancel a Batch Message

This article explains how to cancel a batch message before it is sent.

If you have scheduled a batch message and then decide that you wish to cancel it, you can do so up to 20 minutes before it is due to send.

On this page:

  1. Accessing a scheduled Batch Message
  2. Cancelling a Batch Message
  3. Accessing draft Batch Messages

Accessing a scheduled Batch Message

  • From the Home Page of Mjog, click Batch messages:

  • Select the Scheduled tab:


Cancelling a Batch Message

  • Click the batch message that needs to be cancelled:

  • Click Stop message:

  • Select an appropriate action:


 

Accessing draft Batch Messages

If you have chosen to Keep and move to drafts, it can be access later.

  • From the Home Page of Mjog, click Batch messages:

  • Select the Drafts tab:

You can access your draft message and return to it when needed.