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      How to cancel a Batch Message

      This article explains how to cancel a batch message before it is sent.

      If you have scheduled a batch message and then decide that you wish to cancel it, you can do so up to 20 minutes before it is due to send.

      On this page:

      1. Accessing a scheduled Batch Message
      2. Cancelling a Batch Message
      3. Accessing draft Batch Messages

      Accessing a scheduled Batch Message

      • From the Home Page of Mjog, click Batch messages:

      • Select the Scheduled tab:

      Cancelling a Batch Message

      • Click the batch message that needs to be cancelled:

      • Click Stop message:

      • Select an appropriate action:

       

      Accessing draft Batch Messages

      If you have chosen to Keep and move to drafts, it can be access later.

      • From the Home Page of Mjog, click Batch messages:

      • Select the Drafts tab:

      You can access your draft message and return to it when needed.