You can edit some pages yourself, through the Practice Manager Dashboard. For other pages, you'll need our help to make changes.
Can I edit one of the pages on my website?
Yes. You can edit the following pages yourself:
- News articles
- Practice policies
- About the surgery
You can also control some of the elements of the homepage through the "Custom content" section of the Practice Manager Dashboard.
For further information on how to edit these pages, see our help pages on the Practice Manager Dashboard.
Why can't I edit the other pages myself?
Practice Websites by Livi have been designed to be low maintenance. Most of our customers prefer to minimise the time they spend updating the website, and our platform has been optimised to require as little effort from you as possible.
Consequently, many pages can't be easily edited. We've done the hard work of creating the pages for you, including:
- Ensuring the design is accessible
- Ensuring the pages conform to NHS guidelines
- Ensuring the page is easy to read
- Testing the page with patients to ensure they understand what's on the page
- Reviewing analytics data to identify how the page can be improved
How can I change the other pages?
Simply contact our support team.
Please make sure you attach any relevant information to your support ticket, including any draft text. Our support team will then:
- Review your request with the Livi content and development teams
- Give you feedback on what we can change quickly
- Let you know what will need further work from our development team.
The development team is working hard on making the Practice Websites by Livi platform easier to use. This includes the ability for you to edit some of the pages that you currently need to ask us to change. Where your request needs further work from our development team, they'll do their best to do it immediately. On some occasions, they may need to finish their current piece of work before they can work on your request.
When will I be able to change the other pages myself?
We're currently working on a way for our customers to add and edit pages themselves. We're working hard to make this as simple as possible, and provide you with the tools you need to create great web pages.
We expect it to be available later this year.