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Information and guidance for users of the "Practice Websites by Livi" platform.

Knowledge base for all website users

An overview of Livi's Practice Manager dashboard: what it is and how to use it

The Practice Manager dashboard

The website dashboard manager allows practices to edit, update, and maintain a level of customization on their practice website.

Introduction to Livi Website Dashboard

This article covers how to log into the a website practice dashboard interface

How to log on to a website dashboard

This article covers how to edit and update core information for the practice.

Managing Practice Information

Switch between different practices if you manage more than one

Managing the Websites

Page Management

Highlighting qualifications, areas of expertise, and professional achievements assures patients of the practice's competence.

Staff Profiles

News and updates for a doctor’s surgery are valuable for several reasons, benefiting both the practice and its patients.

News and Updates

Custom Content

The "Practice Manager" Dashboard

The navigation bar has been rigorously tested to ensure that it meets both patient needs and NHS recommendations.

Why are there only six items in the navigation bar?

You can edit some pages yourself, through the Practice Manager Dashboard. For other pages, you'll need our help to make changes.

How can I change a page on my website?

Yes, you can. For now, you may need our help with this. We're always developing our platform, and you should be able to add pages yourselves later this year.

Can I add a page to my website?

After conducting tests with pilot sites, we found that "Contact the surgery online" is more effective

Why has the "Get help and advice online" tile changed?

Practice Websites by Livi are designed to minimise the effort required to maintain your website. As a result, some changes can only be made by our development team.

Why can't all changes be done straight away?

Website Design

Find answers and get help from Intercom Support and Community Experts

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