When patients have submitted reviews for a Friends and Family text, they are stored in Mjog so that they can be viewed and exported ready for submission to the CQC.
Viewing Friends and Family results
From the Home Page of Mjog, click Friends and family:
The Friends and Family Results page provides a graphical breakdown of the reviews submitted by patients:
Filtering Friends and Family results
FFT results can be viewed in Mjog by: site, clinic / session, and month:
To filter the Friends and Family results, select the option that you require i.e., Month, and then click Update:
Exporting Friends and Family results
Results can be downloaded to a CSV file, which is suitable for submission to NHS England.
Click Export Submission CSV:
Your Friends and Family results will be opened in Microsoft Excel as a CSV file. If you have filtered your results by a particular month, only those results will be exported:
