eConsult Health

Attachments Guide

Telephone appointments and Home Visits

How do I change the message wording

How do I change when messages are sent

How to switch off reminder messages

I can't log into MJog

MJog computer being replaced

If you have exported a patient list from your clinical system and your MJog can't import it, this article will tell you how to edit the list so that it…

Create a CSV Manually

Troubleshooting

This process will clear ALL your usernames and or passwords stored within Internet Explorer. So if you do not want to do this, the alternative is to use a different…

Clearing Internet Explorer AutoComplete Settings

Why are patients receiving reminders with the wrong appointment time

How to add a new read code into MJog

How do patients reply to NHS Mail messages

When your practice moves to using the new SNOMED CT, there are some changes that will need to be made to your MJog service so that patient records continue to…

Moving to SNOMED CT

Synchronisation Status

Message Delivery Status

Appointment Import Status

Appointment Import Failure

MJog Monitor Help

Adding an Email to Patients in MJog

Mjog is showing an error message

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Frequently asked questions and Troubleshooting.

FAQ and Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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